Windows Pro Web Helper is another addition to the rogue malware program of FakeVimes family. We at FixPCYourself has classified it as a fake security program. It has exactly same GUI like its previous clone Windows Daily Adviser Virus . Windows Pro Web Helper claims to be anti-spyware program, but in reality Windows Pro Web Helper does not have ability to remove any virus, Trojan or malware from your computer. Once installed on your machine Windows Pro Web Helper displays security warnings to mislead you to believe that your computer were at risk and your privacy is compromised. Windows Pro Web Helper will pretend to scan your computer for malware and detect suspicious files out of most does not even exist. After free scan Windows Pro Web Helper will pursue you to buy paid version of this Windows Pro Web Helper rogue program before it can further remove infected files. It will keep popping alert and security warning until you remove Windows Pro Web Helper infection from your machine. Windows Pro Web Helper is usually installed via free virus scanner site, Trojans, gaming software download, email attachment and other malware program. Most of rogue Anti-Spyware like Windows Pro Web Helper are nearly impossible to remove manually by normal day to day user. To fix your pc yourself and remove infection program like Windows Pro Web Helper simply follow these steps.

How to remove Windows Pro Web Helper Steps :

Step 1:Print out these instructions as you will need to shutdown the computer in next step.

Step 2:Now power down the Windows Pro Web Helper infected computer. And wait for 30 Seconds before you turn on

Step 3:Now please turn ON the computer and immediately keep hitting F8 until you see WINDOWS ADVANCED OPTIONS MENU as shown below.
Windows Pro Web Helper - F8 Key

Step 4:In the WINDOWS ADVANCED OPTIONS MENU, go down to the SAFE MODE WITH NETWORKING using the arrow keys on the board. Then press ENTER on the keyboard. This will take your computer to Safe mode. Safe Mode will cause the display and desktop icons to appear changed. This is normal. No need to Panic as it is due to Windows Pro Web Helper.
Windows Pro Web Helper - Safe mode Option

Step 5:This, Windows Pro Web Helper, infection may change computer windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer. We will first need to fix this as we will need to download malware removal utilities. They are safe and very reputed in Computer Industry. Now hold down the WINDOWS key and then press the R key.
Windows Pro Web Helper - Run command Prompt

Step 6:The RUN dialog box will appear. Type iexplore.exe In the RUN dialog and click OK button.
Windows Pro Web Helper - Run command Prompt

Step 7:You will see Internet Explorer. On the top navigation click TOOLS then under the sub-menu of TOOLS choose INTERNET OPTIONS as shown below.
Windows Pro Web Helper - IE Option

Step 8: Now find the CONNECTIONS tab within the INTERNET OPTIONS dialog box and click on it. Then click the LAN SETTINGS button.
Windows Pro Web Helper - LAN settings

Step 9:If there is a check-mark in the box named “Use a proxy server for your LAN”, under the PROXY SERVER section, then uncheck the box. If there is not a check mark located in the box then you can skip this step and move on to next step.
Windows Pro Web Helper - proxy

Step 10:Now hit the OK button to close the LOCAL AREA NETWORK dialog box. Then press the OK button to close the INTERNET OPTIONS dialog box.

Step 11Now we must end all the processes that belong to Windows Pro Web Helper so that it does not interfere with your ability clear your computer. Inspector-[random char].exe and Protector-[ random char].exe are the processed that needs to be stopped. To do this we need to download Rkill, developed by Bleepingcomputer to help stop the computer process of Windows Pro Web Helper. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box.
Windows Pro Web Helper - Run command Prompt

Step 12Now type “iexplore.exe http://www.fixpcyourself.com/rkill.com” and hit the OK button.
Windows Pro Web Helper - Rkill

Step 13:Save the Rkill.exe on your desktop. Double-click the Rkill icon and run Rkill.exe. You will see a black MS DOS dialog box. Now it will kill all the processes of Windows Pro Web Helper. It will take several minute before a Notepad file containing log information on what Rkill found will open. You may review it and close notepad file.

Step 14:Now you are ready to removal all the infection related to Windows Pro Web Helper. For the you need to Malwarebytes. Malwarebytes is a very popular malware and spyware removal application. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box. Type “iexplore.exe http://www.fixpcyourself.com/mbam.exe” and hit the OK button.
Windows Pro Web Helper - Malwarebytes

Step 15:Save the mbam.exe on your desktop. Double-click the Malwarebytes icon and run mbam.exe. Now the SELECT SETUP LANGUAGE dialog box will appear. Select your preferred language and hit press OK button.
Windows Pro Web Helper - Malwarebytes Language

Step 16:The Malwarebytes SETUP WIZARD will show blow screen Hit the NEXT button to continue.
Windows Pro Web Helper - Malwarebytes Wizard

Step 17:Now the LICENSE AGREEMENT screen will appear as shown. Accept the agreement and hit NEXT button.
How to remove Windows Pro Web Helper - Malwarebytes License Agreement

Step 18:Now the Information screen will appear. Click on next button and continue following the steps.
How to remove Windows Pro Web Helper - Malwarebytes Information

Step 19:SELECT DESTINATION LOCATION screen will appear now. You can choose the location where Malwarebytes can be install. We recommend to choose the default location as shown then click NEXT button.
How to remove Windows Pro Web Helper - Malwarebytes Install path

Step 20:Now the SELECT START MENU FOLDER screen will appear. Let the default as it is and click NEXT button.
How to remove Windows Pro Web Helper - Malwarebytes Folder

Step 21:Now the SELECT ADDITIONAL TASKS screen will appear. If you want a Desktop Icon or Quick Launch icon then check appropriate boxes.
How to remove Windows Pro Web Helper - shortcut

Step 22:READY TO INSTALL screen will come next. Hit the INSTALL button to install Malwarebytes.
Remove Windows Pro Web Helper - Ready to Install

Step 23:In this step let the UPDATE and LAUNCH checked as it is to update the application with latest malware definition to capture all the malwares then click FINISH button.
How to remove Windows Pro Web Helper - Updates

Step 24:Once update is done then Scanner screen will launch. Make sure to select PERFORM FULL SCAN is selected to clean up Windows Pro Web Helper infection. Click on SCAN button to start the scan.
How to remove Windows Pro Web Helper - full scan

Step 25:Now choose the local drives that you want to scan from the dialog box and click SCAN button.
How to remove Windows Pro Web Helper - drive

Step 26:Be patient as the scan will take several minutes before it cleans up Windows Pro Web Helper infection. Once the scan is finished, a message box saying the scan is complete will appear. Click OK button to close the box then click SHOW RESULTS button.
How to remove Windows Pro Web Helper - drive

Step 27:From results dialog box choose REMOVE SELECTED button to remove all the infections found. Malwarebytes will also delete all of the files and registry keys affected by Windows Pro Web Helper and add them to the quarantine.
Windows Pro Web Helper - quarantine

Step 28:Malwarebytes may required you to reboot the PC to complete the removal of Windows Pro Web Helper. After completion reboot your computer Malwarebytes will be relaunched, please follow the instructions on the screen and continue the removal process. Once everything is clean out a log will be open created by Malwarebytes. Please reviewed it and closed it. Now your computer should be free of Windows Pro Web Helper. Enjoy.
Windows Pro Web Helper - Complete

Technical Details of Windows Pro Web Helper files :
You need to delete following Windows Pro Web Helper files:

%AppData%\Protector-[ Random char].exe
%AppData%\NPSWF32.dll
%Appdata%\result.db
%AppData%\Inspector-[Random char].exe

Also please delete Windows Pro Web Helper registry file:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\tapinstall.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Windows Pro Web Helper
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Windows Pro Web Helper
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mostat.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableTaskMgr’ = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableRegedit’= 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings ‘WarnOnHTTPSToHTTPRedirect’ = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avpcc.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Inspector’
HKEY_CURRENT_USER\Software\Windows Pro Web Helper
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\zapsetup3001.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings “ID” = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashDisp.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\divx.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_ERROR_PAGE_BYPASS_ZONE_CHECK_FOR_HTTPS_KB954312
Options\platin.exeHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableRegistryTools’ = 0

Windows Pro Web Helper Symptoms:

Slower PC performance and instability of the PC.
Some unknown process in the task manager
Inability launch browser.
dysfunctions of system like Infection Alert Messages.
Changed or new icons on desktop.

7 Thoughts on “Removal help for Windows Pro Web Helper

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