Removal guide for Trojan.Ransomlock virus

Trojan.Ransomlock virus is the one that locks your computer and demands ransom (as it says in its name). It will claim that it is a local police agency that has found you distributing pornographic material, SPAM and copyrighted content. But do not worry, it is not true, all they want is your money and they will say anything to get it. This program can be attained from some hacked or compromised websites as well as spam and freeware. It will tell you to pay a fine of $300 dollars in order to unlock your computer. Remember these are cyber-criminals that use the FBI and CIA as names in order to get your money. But when you do this, your computer will stay locked the next time you log on. So that is not one way to get rid of it. Instead it needs to get remove forever! So in order to do that you have to follow the steps that are listed below or call us for help since it can be hard and dangerous trying to get rid of this virus alone. Trojan.Ransomlock is also known as Trojan.Ransomlock.AA Trojan.Ransomlock.B, Trojan.Ransomlock.C, Trojan.Ransomlock.D, Trojan.Ransomlock.E, Trojan.Ransomlock.F, Trojan.Ransomlock.G, Trojan.Ransomlock.H, Trojan.Ransomlock.I, Trojan.Ransomlock.J, Trojan.Ransomlock.K, Trojan.Ransomlock.L, Trojan.Ransomlock.N, Trojan.Ransomlock.O, Trojan.Ransomlock.P, Trojan.Ransomlock.Q, Trojan.Ransomlock.R, Trojan.Ransomlock.S, Trojan.Ransomlock.T, Trojan.Ransomlock.U, Trojan.Ransomlock.V, Trojan.Ransomlock.W, Trojan.Ransomlock.X, Trojan.Ransomlock.Y, Packed.Generic.318, Packed.Generic.392, Trojan.Ransomlock!g7, Trojan.Ransomlock.R!g1 are the various versions of this virus infections. To remove this virus, please follow this easy steps.

Removal guide for Trojan.Ransomlock virus Symptoms:

It locks computer
It accuses user for violating local country laws and Police has blocked the computer
You are unable to perform any task on PC
Computer keep jamming up on same screen

Removal guide for Trojan.Ransomlock virus (Unlocking Steps):

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Step 1:Print out these instructions as you will need to shut down the computer in next step. Need help call us at: 800-518-8533

Step 2:Now power down the Trojan.Ransomlock virus infected computer and wait for 30 Seconds before you turn on.

Step 3:Now please turn ON the computer and immediately keep hitting F8 until you see WINDOWS ADVANCED OPTIONS MENU as shown below.
Windows F8 Key

Step 4:In the WINDOWS ADVANCED OPTIONS MENU, go down to the SAFE MODE WITH NETWORKING using the arrow keys on the board. Then press ENTER on the keyboard. This will take your computer to Safe mode. Safe Mode will cause the display and desktop icons to appear changed. This is normal. No need to Panic as it is due to Trojan.Ransomlock virus.
Safe mode Option

Step 5:This, Trojan.Ransomlock virus, infection may change computer windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer. We will first need to fix this as we will need to download malware removal utilities. They are safe and very reputed in Computer Industry. Now hold down the WINDOWS key and then press the R key.
Trojan.Ransomlock virus- Run command Prompt

Step 6:The RUN dialog box will appear. Type iexplore.exe In the RUN dialog and click OK button.
Run command Prompt

Step 7:You will see Internet Explorer. On the top navigation click TOOLS then under the sub-menu of TOOLS choose INTERNET OPTIONS as shown below.
IE Option

Step 8: Now find the CONNECTIONS tab within the INTERNET OPTIONS dialog box and click on it. Then click the LAN SETTINGS button.
Trojan.Ransomlock virus- LAN settings

Step 9:If there is a check-mark in the box named “Use a proxy server for your LAN”, under the PROXY SERVER section, then unchecked the box. If there is not a check mark located in the box then you can skip this step and move on to next step.

Step 10:Now hit the OK button to close the LOCAL AREA NETWORK dialog box. Then press the OK button to close the INTERNET OPTIONS dialog box.

Need help for removing with Trojan.Ransomlock virus infection then call us at 800-518-8533 or chat with our experts.

Step 11Now we must end all the processes that belong to Trojan.Ransomlock virus so that it does not interfere with your ability clear your computer. Inspector-[rnd char].exe and Protector-[rnd char].exe are the processed that needs to be stopped. To do this we need to download Rkill, developed by Bleepingcomputer to help stop the computer process of Trojan.Ransomlock virus. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box.
Run command Prompt

Step 12Now type “iexplore.exe” and hit the OK button.

Step 13:Save the Rkill.exe on your desktop. Double-click the Rkill icon and run Rkill.exe. You will see a black MS DOS dialog box. Now it will kill all the processes of Trojan.Ransomlock virus. It will take several minute before a Notepad file containing log information on what Rkill found will open. You may review it and close notepad file.

Step 14:Now you are ready to removal all the infection related to Trojan.Ransomlock virus. For that you need to use Malwarebytes software. It is a very popular malware and spyware removal application. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box. Type “iexplore.exe” and hit the OK button.

Need help for removing with Trojan.Ransomlock virus infection then call us at 800-518-8533 or chat with our experts.

Step 15:Save the mbam.exe on your desktop. Double click the Malwarebytes icon and run mbam.exe. Now the SELECT SETUP LANGUAGE dialog box will appear. Select your preferred language and hit press OK button.
Malwarebytes Language

Step 16:The Malwarebytes SETUP WIZARD will show blow screen Hit the NEXT button to continue.
Malwarebytes Wizard

Step 17:Now the LICENSE AGREEMENT screen will appear as shown. Accept the agreement and hit NEXT button.
Malwarebytes License Agreement

Step 18:Now the Information screen will appear. Click on next button and continue following the steps.
Trojan.Ransomlock virus- Malwarebytes Information

Step 19:SELECT DESTINATION LOCATION screen will appear now. You can choose the location where Malwarebytes can be installed. We recommend choosing the default location as shown then click NEXT button.
Trojan.Ransomlock virus - Malwarebytes Install path

Step 20:Now the SELECT START MENU FOLDER screen will appear. Let the default as it is and click NEXT button.
removal guide for Trojan.Ransomlock virus- Malwarebytes Folder

Step 21:Now the SELECT ADDITIONAL TASKS screen will appear. If you want a Desktop Icon or Quick Launch icon then check appropriate boxes.

Step 22:READY TO INSTALL screen will come next. Hit the INSTALL button to install Malwarebytes.
Trojan.Ransomlock virus - Ready to Install

Step 23:In this step let the UPDATE and LAUNCH checked as it is to update the application with latest malware definition to capture all the malwares then click FINISH button.

Step 24:Once update is done then Scanner screen will launch. Make sure to select PERFORM FULL SCAN is selected to clean up Trojan.Ransomlock virus infection. Click on SCAN button to start the scan.
full scan

Step 25:Now choose the local drives that you want to scan from the dialog box and click SCAN button.
Trojan.Ransomlock virus - drive

Step 26:Be patient as the scan will take several minutes before it cleans up Trojan.Ransomlock virus infection. Once the scan is finished, a message box saying the scan is complete will appear. Click OK button to close the box then click SHOW RESULTS button.
drive selection

Step 27:From results dialog box choose REMOVE SELECTED button to remove all the infections found. Malwarebytes will also delete all of the files and registry keys affected by Trojan.Ransomlock virus and add them to the quarantine.
Trojan.Ransomlock virus- quarantine

Step 28:Malwarebytes may require you to reboot the PC to complete the Trojan.Ransomlock virus (Removal Steps). After completions reboot your computer Malwarebytes will be launched, please follow the instructions on the screen and continue the removal process. Once everything is clean out a log will be open created by Malwarebytes. Please reviewed it and closed it. Now your computer should be free of Trojan.Ransomlock virus. Enjoy.
Trojan.Ransomlock virus- Complete

Need Quick solution to get rid Trojan.Ransomlock virus? Click here for solution for Trojan.Ransomlock virus Or Call our experts toll-free at 800-518-8533

Technical Details of Trojan.Ransomlock virus files :
You may need to delete following Trojan.Ransomlock virus files :

%LocalAppData%\Trojan.Ransomlock virus\
%ProgramFilesX86%\Trojan.Ransomlock virus
%appdata %\Local\[random]
%appdata %\Roaming\Microsoft\Windows\Templates\[random]

Also please check following registry file infected by Trojan.Ransomlock virus:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegedit” = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command “(Default)” = ‘”%UserProfile%\Local Settings\Application Data\[random].exe” /START “%Program Files%\Mozilla Firefox\firefox.exe”‘
HKCU\Software\AppDataLow\Software\Trojan.Ransomlock virus\
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\shell = “explorer.exe,%AppData%\Random.dat”
HKEY_CLASSES_ROOT\exefile\shell\open\command “(Default)” = ‘”%UserProfile%\Local Settings\Application Data\[random].exe” /START “%1? %*’
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run HKEY_CURRENT_USER\Software\Microsoft\[Random]
HKEY_CLASSES_ROOT\.exe\shell\open\command “(Default)” = ‘”%UserProfile%\Local Settings\Application Data\[random].exe” /START “%1? %*’

Removal guide for Trojan.Ransomlock virus (Unlock it) (how to remove it using YouTube Video):

Cannot remove Trojan.Ransomlock virus and need help? Please call our team toll-free at 800-518-8533.

Try McAfee to remove Trojan.Ransomlock virus removal tool.
Antivirus Protection to Remove Trojan.Ransomlock virus

Removal guide for Trojan.Ransomlock virus (Unlock it) and Safety Tips:

1. Run the malwarebytes using below steps to remove Trojan.Ransomlock.
2. Make sure your computer is up to date with windows updates to protect against trojans.
3. Make sure Windows Firewall is enable.
4. Install reputable and commercial virus removal tool to remove Trojan.Ransomlock .
5. Keep the Antivirus active and current
6. Call tech support help line: 1-800-518-8533 if you are unable remove this infection or have any question or concern.

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  1. You are a lifesaver! My wife got this virus right around the time you posted your fix. Thank you so much for your expertise!!!

  2. the Trojan.Ransomlock virus came up on my computer screen so i immediately did some research on it and i found out it was a virus then i looked up how to remove this from my pc and it brought me to your website where i followed the steps to remove this off my computer and im am pleased to say that your steps really work and i will deffently recommand this site to everyone i know thanx again!

  3. Great step :)
    Thanks a fixpcyourself gyus! When this got onto my computer, I was flipping out. The moment I got this I told my friend that we had to pay a fine. But being the calm person she is, she got us to this website and we fixed it. So thanks again.