How to remove virus virus is a pop-up message designed to scam users. It infects various browsers. Here is message from virus:
Please install the new video update (RECOMMENDED)
Based on ffmpeg the leading Audio/Video Codec Library
Supports *.FLV, *.AVI, *.MOV, *.MKV, *.SWF and more
Super-fast and user-friendly interface
100% Free & Safe-share it with your friends
Updating takes a few seconds and no restart needed after installation is distributing an install manager that will manage the installation of your selected software. In addition of your selected software, this install manager will make recommendations for additional free software that you may be interested in. Additional software may include toolbars, browser add-ons, game applications, anti-virus applications and other types of applications. You are not required to install any additional software to receive your selected software. You can completely remove the program at any time in windows add/remove programs. At the time of downloading you accept the conditions of use and privacy policies stated by

Some antivirus program detects this as unwanted program. Some programs detects this as adware program. Once user download other tool mentioned by virus it will add various toolbar and other software. This software are designed to track your web activities and your personal data. It might look harmless. However if you do not want to be victim of identity theft or compromising of personal data you should remove virus. Here is the steps designed to help you eliminate this virus.

Method 1: Using Software to remove virus
Method 2: Manually virus via registry and windows files
Method 3: virus via removal YouTube video

How to remove virus :

Need Quick solution to get rid virus? Click here for solution for virus

Step 1:Print out these instructions as you will need to shut down the computer in next step. Need help call us at: 800-518-8533

Step 2:Now power down the virus infected computer and wait for 30 Seconds before you turn on.

Step 3:Now please turn ON the computer and immediately keep hitting F8 until you see WINDOWS ADVANCED OPTIONS MENU as shown below.
Windows F8 Key

Step 4:In the WINDOWS ADVANCED OPTIONS MENU, go down to the SAFE MODE WITH NETWORKING using the arrow keys on the board. Then press ENTER on the keyboard. This will take your computer to Safe mode. Safe Mode will cause the display and desktop icons to appear changed. This is normal. No need to Panic as it is due to virus.
Safe mode Option

Step 5Now we must end all the processes that belong to virus so that it does not interfere with your ability clear your computer. Inspector-[Random Characters].exe and Protector-[Random Characters].exe are the processed that needs to be stopped. To do this we need to download Rkill, developed by Bleepingcomputer to help stop the computer process of virus. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box.
Run command Prompt

Step 6Now type “iexplore.exe” and hit the OK button.

Step 7:Save the Rkill.exe on your desktop. Double-click the Rkill icon and run Rkill.exe. You will see a black MS DOS dialog box. Now it will kill all the processes of virus. It will take several minute before a Notepad file containing log information on what Rkill found will open. You may review it and close notepad file.

Step 8:Now you are ready to removal all the infection related to virus. For that you need to use Malwarebytes software. It is a very popular malware and spyware removal application. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box. Type “iexplore.exe” and hit the OK button.

Need help for removing with virus infection then call us at 800-518-8533 or chat with our experts.

Step 9:Save the mbam.exe on your desktop. Double click the Malwarebytes icon and run mbam.exe. Now the SELECT SETUP LANGUAGE dialog box will appear. Select your preferred language and hit press OK button.
Malwarebytes Language

Step 10:The Malwarebytes SETUP WIZARD will show blow screen Hit the NEXT button to continue.
Malwarebytes Wizard

Step 11:Now the LICENSE AGREEMENT screen will appear as shown. Accept the agreement and hit NEXT button.
Malwarebytes License Agreement

Step 12:Now the Information screen will appear. Click on next button and continue following the steps. virus- Malwarebytes Information

Step 13:SELECT DESTINATION LOCATION screen will appear now. You can choose the location where Malwarebytes can be installed. We recommend choosing the default location as shown then click NEXT button. virus - Malwarebytes Install path

Step 14:Now the SELECT START MENU FOLDER screen will appear. Let the default as it is and click NEXT button.
How to remove virus- Malwarebytes Folder

Step 15:Now the SELECT ADDITIONAL TASKS screen will appear. If you want a Desktop Icon or Quick Launch icon then check appropriate boxes.

Step 16:READY TO INSTALL screen will come next. Hit the INSTALL button to install Malwarebytes. virus - Ready to Install

Step 17:In this step let the UPDATE and LAUNCH checked as it is to update the application with latest malware definition to capture all the malwares then click FINISH button.

Step 18:Once update is done then Scanner screen will launch. Make sure to select PERFORM FULL SCAN is selected to clean up virus infection. Click on SCAN button to start the scan.
full scan

Step 19:Now choose the local drives that you want to scan from the dialog box and click SCAN button. virus - drive

Step 20:Be patient as the scan will take several minutes before it cleans up virus infection. Once the scan is finished, a message box saying the scan is complete will appear. Click OK button to close the box then click SHOW RESULTS button.
drive selection

Step 21:From results dialog box choose REMOVE SELECTED button to remove all the infections found. Malwarebytes will also delete all of the files and registry keys affected by virus and add them to the quarantine. virus- quarantine

Step 22:Malwarebytes may require you to reboot the PC to complete the virus (Removal Steps). After completions reboot your computer Malwarebytes will be launched, please follow the instructions on the screen and continue the removal process. Once everything is clean out a log will be open created by Malwarebytes. Please reviewed it and closed it. Now your computer should be free of virus. Enjoy. virus- Complete

Step 23:Keep Antivirus up to date and active. If you do not have antivirus then we offer antivirus software at this link

Need Quick solution to get rid virus? Click here for solution for virus Or Call our experts toll-free at 800-518-8533

Technical Details of virus files :
You may need to delete following virus files :

%UserProfile%\Start Menu\Programs\\Uninstall
%appdata %\Roaming\Microsoft\Windows\Templates\
%LocalAppdata %\ virus\uninstall\ virus.lnk
%program files%\NPSWF32.dll
%AllUsersProfile%\Start Menu\Programs\

Also please check following registry file infected by virus:

HKU\Sokolow Family\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell
GuardSoftware = %AppData%\[random].exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpCmdRun.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpUXSrv.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MSASCui.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon\”Shell” = “[random].exe”
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\CustomizeSearch=site address
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Search Bar=site address
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\

How to remove virus (how to remove it using YouTube Video) :

Unable to How to remove virus and need help? Please call our team toll-free at 800-518-8533.

Symptoms of virus:

It attacks various browsers.
It does not care about user’s consent before downloading.
If not removed in timely manner you can lose personal data.

Want to try McAfee to remove virus.
Antivirus Protection to How to remove virus

How to remove virus and Safety Tips:

1. Run the Malwarebytes using these steps to How to remove virus
2. Make sure your computer is up to date with windows updates.
3. Make sure Windows Firewall is enable.
4. Install reputable and commercial How to remove virus.
5. Keep the Antivirus active and current
6. Call tech support help line: 1-800-518-8533 if you are unable remove this infection or have any question or concern.

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  1. Thank you very much for your information!! I was able to remove this virus and fix my computer with your easy steps!!! I am very grateful for your step by step instructions!!!

  2. this artical helps me a lot to get rid of this virus it also got rid of other viruses on my pc you guys are awesome thanks

  3. hello, my laptop just got virus. then i have try the instruction for removing this virus from . Finally now my laptop working well.

  4. Hi, I can’t download the “mbam.exe” file. Whenever I try a window appears saying something like “this page is not available or does not exist. Please try again later.” I’ll try again later anyway but could anyone help me? This virus is sure getting on my nevers! Thanks.

  5. I would like to Commend fixpcyourself for a great Job for this free steps..Very professional and thorough with the instructions & very experienced and very knowledgeable with this steps. His expertise in his line needs to be acknowledge. I will definitely recommend him to my friends & families if they run into troubles with computers.

  6. virus was a great headache for me, but you guys done a wonderful job and relieved me and my laptop from this virus. Thanks for your fixing technique.. :) :P

  7. Instructions mentioned in this article are easy to follow and they are efficient in removing virus removal guide . Appreciate your Stpes!!!

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  10. hello my name is Liz and i had virus i followed your steps and it really worked i am so happy i found these steps thank you for your services.

  11. First I tried spyware doctor but realized I have to pay for it. Then I follow your instruction and downloaded and ran software your mentioned in safe mode with networking. Now my problem with this issue is gone.

  12. I found you via bing search and really impress with the way you have created step by step process to eliminate this virus. This site really helped me.

  13. I removed virus from my computer through step by step procedure soi hope you will upload many article same as this for other virus.

  14. my browser was behave strange because whenever i was try to open any website then it was redirect me on commercial advertisement website. then i followed steps given on this website and it was remove. so thank you so much for this post

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