Live Security Platinum Virus is the latest rogue program. We at FixPCYourself have classified it as a fake security program. Live Security Platinum Virus usually downloaded by help of other hacked websites and peer to peer software downloads. Sometime link from social site also trigger this program to install in your machine. Live Security Platinum Virus get install via user’s consent. It will deny access to internet as it has changed the host file on your machine. It will also send spam emails using your credential stored on your machine. Once installed on machine it will pretend to scan your computer which could take couple of minutes and show you fake list of viruses it found on your machine. Once scan is done it will ask you buy paid version of the software which is does nothing but takes your money. It just wants to make money and does not provide any security by this licensed version of Live Security Platinum. Live Security Platinum will keep scanning and showing security threats every time you reboot your machine. It is difficult for average user to remove this infection as it modify windows registry. Do you think your PC infected with Live Security Platinum pest? If so then to fix your PC yourself and remove infection program like Live Security Platinum simply follow these steps.

How to remove Live Security Platinum Steps:

Step 1:Print out these instructions as you will need to shutdown the computer in next step. Need help call us at: 800-518-8533

Step 2:Now power down the Live Security Platinum infected computer. And wait for 30 Seconds before you turn on

Step 3:Now please turn ON the computer and immediately keep hitting F8 until you see WINDOWS ADVANCED OPTIONS MENU as shown below.
Live Security Platinum - F8 Key

Step 4:In the WINDOWS ADVANCED OPTIONS MENU, go down to the SAFE MODE WITH NETWORKING using the arrow keys on the board. Then press ENTER on the keyboard. This will take your computer to Safe mode. Safe Mode will cause the display and desktop icons to appear changed. This is normal. No need to Panic as it is due to Live Security Platinum.
Live Security Platinum - Safe mode Option

Step 5:This, Live Security Platinum, infection may change computer windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer. We will first need to fix this as we will need to download malware removal utilities. They are safe and very reputed in Computer Industry. Now hold down the WINDOWS key and then press the R key.
Live Security Platinum - Run command Prompt

Step 6:The RUN dialog box will appear. Type iexplore.exe In the RUN dialog and click OK button.
Live Security Platinum - Run command Prompt

Step 7:You will see Internet Explorer. On the top navigation click TOOLS then under the sub-menu of TOOLS choose INTERNET OPTIONS as shown below.
Live Security Platinum - IE Option

Step 8: Now find the CONNECTIONS tab within the INTERNET OPTIONS dialog box and click on it. Then click the LAN SETTINGS button.
Live Security Platinum - LAN settings

Step 9:If there is a check-mark in the box named “Use a proxy server for your LAN”, under the PROXY SERVER section, then uncheck the box. If there is not a check mark located in the box then you can skip this step and move on to next step.
Live Security Platinum - proxy

Step 10:Now hit the OK button to close the LOCAL AREA NETWORK dialog box. Then press the OK button to close the INTERNET OPTIONS dialog box.

Need help for removing with Live Security Platinum infection then call us at 800-518-8533 or chat with our experts.

Step 11Now we must end all the processes that belong to Live Security Platinum so that it does not interfere with your ability clear your computer. Inspector-[random char].exe and Protector-[random char].exe are the processed that needs to be stopped. To do this we need to download Rkill, developed by Bleepingcomputer to help stop the computer process of Live Security Platinum. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box.
Live Security Platinum - Run command Prompt

Step 12Now type “iexplore.exe” and hit the OK button.
Live Security Platinum - Rkill

Step 13:Save the Rkill.exe on your desktop. Double-click the Rkill icon and run Rkill.exe. You will see a black MS DOS dialog box. Now it will kill all the processes of Live Security Platinum. It will take several minute before a Notepad file containing log information on what Rkill found will open. You may review it and close notepad file.

Step 14:Now you are ready to removal all the infection related to Live Security Platinum. For the you need to Malwarebytes. Malwarebytes is a very popular malware and spyware removal application. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box. Type “iexplore.exe” and hit the OK button.
Live Security Platinum - Malwarebytes

Need help for removing with Live Security Platinum infection then call us at 800-518-8533 or chat with our experts.

Step 15:Save the mbam.exe on your desktop. Double-click the Malwarebytes icon and run mbam.exe. Now the SELECT SETUP LANGUAGE dialog box will appear. Select your preferred language and hit press OK button.
Live Security Platinum - Malwarebytes Language

Step 16:The Malwarebytes SETUP WIZARD will show blow screen Hit the NEXT button to continue.
Live Security Platinum - Malwarebytes Wizard

Step 17:Now the LICENSE AGREEMENT screen will appear as shown. Accept the agreement and hit NEXT button.
How to remove Live Security Platinum - Malwarebytes License Agreement

Step 18:Now the Information screen will appear. Click on next button and continue following the steps.
How to remove Live Security Platinum - Malwarebytes Information

Step 19:SELECT DESTINATION LOCATION screen will appear now. You can choose the location where Malwarebytes can be install. We recommend to choose the default location as shown then click NEXT button.
How to remove Live Security Platinum - Malwarebytes Install path

Step 20:Now the SELECT START MENU FOLDER screen will appear. Let the default as it is and click NEXT button.
How to remove Live Security Platinum - Malwarebytes Folder

Step 21:Now the SELECT ADDITIONAL TASKS screen will appear. If you want a Desktop Icon or Quick Launch icon then check appropriate boxes.
How to remove Live Security Platinum - shortcut

Step 22:READY TO INSTALL screen will come next. Hit the INSTALL button to install Malwarebytes.
Remove Live Security Platinum - Ready to Install

Step 23:In this step let the UPDATE and LAUNCH checked as it is to update the application with latest malware definition to capture all the malwares then click FINISH button.
How to remove Live Security Platinum - Updates

Step 24:Once update is done then Scanner screen will launch. Make sure to select PERFORM FULL SCAN is selected to clean up Live Security Platinum infection. Click on SCAN button to start the scan.
How to remove Live Security Platinum - full scan

Step 25:Now choose the local drives that you want to scan from the dialog box and click SCAN button.
How to remove Live Security Platinum - drive

Step 26:Be patient as the scan will take several minutes before it cleans up Live Security Platinum infection. Once the scan is finished, a message box saying the scan is complete will appear. Click OK button to close the box then click SHOW RESULTS button.
How to remove Live Security Platinum - drive

Step 27:From results dialog box choose REMOVE SELECTED button to remove all the infections found. Malwarebytes will also delete all of the files and registry keys affected by Live Security Platinum and add them to the quarantine.
Live Security Platinum - quarantine

Step 28:Malwarebytes may required you to reboot the PC to complete the removal of Live Security Platinum. After completion reboot your computer Malwarebytes will be relaunched, please follow the instructions on the screen and continue the removal process. Once everything is clean out a log will be open created by Malwarebytes. Please reviewed it and closed it. Now your computer should be free of Live Security Platinum. Enjoy.
Live Security Platinum - Complete

If you are still having issues. Please call our experts toll-free at 800-518-8533

Technical Details of Live Security Platinum files :
You need to delete following Live Security Platinum files:

%AppData%\Microsoft\Internet Explorer\Quick Launch\Live Security Platinum.lnk
%AppData% \Protector-[rnd].exe
%AppData%\Live Security Platinum\Instructions.ini
%Desktop%\Live Security Platinum.lnk
%Programs%\Live Security Platinum.lnk
%AppData%\Live Security Platinum\ScanDisk_.exe
%StartMenu%\Live Security Platinum.lnk

Also please delete Live Security Platinum registry file:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avpcc.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\tapinstall.exe
Options\platin.exeHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableRegistryTools’ = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_avp32.exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Inspector’
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Settings “ID” = 0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableTaskMgr’ = 0
HKEY_CURRENT_USER\Software\Live Security Platinum
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ashDisp.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\divx.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Platinum
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\zapsetup3001.exe

Live Security Platinum Symptoms:

Permanent Data loss and file deletions.
Significant slow machine
Internet connection loss
System crash
Some program does not start
Interfering on other networks

Feel stuck with Live Security Platinum Virus and need help. Please call our team toll-free at 800-518-8533. We will glad to help you.

38 Thoughts on “How to remove Live Security Platinum

  1. Grace on May 20, 2013 at 4:43 pm said:

    Thanks so much for the blog.Much thanks again. Awesome.

  2. I have tried to remove it myself by using , malwarebytes , rogue killer , hitman pro , etc but I still cant turn on my firewall or use my “run” as I don’t have the administrator privileges to do so , can anyone help me?

  3. Thank you so much….fixpcmyself is my new IT department…. I removed Trend Micro for a couple of days on a Windows 7.0 os, and sure and be hold, acquired virus…. you folks really bailed me out… thanks so much….

  4. I just follow your steps and in fact it was pretty easy to get rip of the malware!!! But I have a problem, when i start my computer in normal mode, I see the windows XP loading page, enter my log in password and then it open the session normaly. But after the my screen turn back and sometimes I see my mouse in my screen. And If I restart the pc in savemode, It’s totaly normal. What can I do?


  5. Thank you. Very well done.

  6. John Brilliott on September 11, 2012 at 5:54 am said:

    I just used your site to remove live security platinum. I was very sceptical that it would work or be to technical for me`but it was prety
    easy and it worked thank you very much and please keep up the good work.This was greatly appreciated!!!

  7. Its a great help for me.. Thanks Guys, Good work !!!

  8. Scot A.E. on September 3, 2012 at 9:22 am said:

    I thought my laptop was toast, My best friend gone, but these easy to follow steps helped instantly thank u very much.

  9. Thank you very much for the instructions! My pc was infected with this virus and the instructions you posted helped me a great deal!

  10. Thanks for the tutorial! I did not even have to call you, I got rid of it by myself 😛

  11. Picked up Live Security Platinum while on the internet. Your step-by-step instructions cleaned up my laptop in a very short time. Thanks for your help.
    Scale of 1-10 you are a 10 for ease of use.

  12. Mate, you the MAN!!! Thanks a hell of a lot for this blog.. You have saved me one hell of a lot of pain. THANK YOU

  13. Eddie on July 27, 2012 at 7:10 pm said:

    I somehow picked up the “Live Security Platinum” virus/scam on my laptop.I actually considered paying them to solve the problem but I am SO thankful that I researched it on another computer first.I found some solutions that were ultra confusing and then I found your website which showed me a way that was extremely well explained.You really saved my sanity!Thank you so much!

  14. Serhat on July 26, 2012 at 4:37 pm said:


    My aunts’ computer was infected with Live Security Platinium. After following the steps above, I managed to clean the computer easily.

    Thank you for the useful information!

  15. Anthony on July 23, 2012 at 11:03 pm said:

    I would have had to pay $170 to get this virus removed. Thanks fixpcyourself!!!

  16. guile on July 20, 2012 at 7:12 am said:

    hi there, thank you soooooooooooo much for the help!!!!
    the step by step instructions were really easy to follow, and my pc is back to normal!
    thank you once again!!!!!!!!

  17. TuffGong on July 20, 2012 at 5:28 am said:

    Wow! this worked a treat.Easy step by step instructions too
    Once again thans a million

    Virus free and funky lol

  18. This virus is nasty. Took over my machine last night and I am by no means a ‘noob’ user. Have a degree in multimedia and after looking at what this nasty piece of work did to my laptop and bit the bullet and did a fresh install of Windows 7. I was running up-to-date virus software with latest definitions and it didn’t make a difference. I won’t be straying from my usual sites too quickly again now! Nice tutorial though. I found after I followed all these steps the virus was still active and multiple fake iexplore.exe process were running (not the real IE of course) and hijacking my web searches. Easier just to format! Fresh is best sometimes. Cheers.

  19. KevinAZ on July 17, 2012 at 7:02 pm said:

    Without your guidance I might have pulled the rest of my hair out trying to get rid of this nasty malware. Thanks a bunch.

  20. Tamatha on July 16, 2012 at 7:52 am said:

    Thank you for posting these simple directions. I was able to remove all malware associated with the Live Security Platinum. I am ever so grateful for your company’s assistance. KUDDOS to fix it

  21. I tried several other “solutions” to remove Live Platinum.. but yours was the only one that worked for me. Thanks!

  22. After my heart stopping a beat I found your instructions and tried it and they worked. My Microsoft Security Essentials is still providing error 80070424, seems my windows updates and background intelligent services are now missing; i’ll try to reinstall those, but at least i have control back. thank you!

  23. Thank you so much. This completely helped me. I cannot thank you enough. I was looking for a reliable source to help me with the virus, and here it is. Thank you so much

  24. Phil Mccarthy on July 13, 2012 at 3:31 pm said:

    This worked! Thanks!

  25. Philip Cleary on July 10, 2012 at 4:37 pm said:

    Got infected from a game for my boys found your site on google search. Thank you. Thank you. I thought I was going to have to format.

  26. sudhir on June 17, 2012 at 7:03 pm said:

    Top stuff thank u for service

  27. Tom Stephens on June 14, 2012 at 1:54 pm said:

    Infected on Jun14 – your process was superb!!! Thank you for taking the time to publish it!

  28. Tiffany Banyan on June 8, 2012 at 5:55 pm said:

    I had doubt this is really working solution or not. I gave a shot and it worked on the first attempt. I couldn’t be agree with you theme fix PC yourself. Good work guys.

  29. Martin on June 8, 2012 at 1:14 am said:

    You made some respectable factors there. I seemed on the web for the issue and located most people will associate with with your website.

  30. Wanda on June 7, 2012 at 10:29 am said:

    Thanks for providing your guidance today.

  31. Cindy Nash on June 6, 2012 at 9:06 pm said:

    Hi there, I searched on Google for this virus: How to remove Live Security Platinum and found your site. It really worked for me. I think I got this virus from the movies site. So I am sure you might have heard of this type of issue before. Thanks for doing this site for us.

  32. Jacob Bret on June 6, 2012 at 11:32 am said:

    Excellent stuff from you, man. I spend almost a day to fix this issue, but now I have solution. This is actually a terrific site.

  33. danny on June 6, 2012 at 5:49 am said:

    thanx so much i thought i was gona have to take my laptop in for repair, you guys are a life saver.

  34. Eric Canter on June 3, 2012 at 7:04 am said:

    Hi, I got infected with Live Security Platinum. I follow your instruction like:
    1. Restart your computer in SafeMode.
    2. Download the following programs:
    – Rkill
    – Malwarebytes Anti malware
    3. Run a complete virus scan using the malwarebyes programs.
    4. By now, most of threats causing Live Security Platinum to appear should be gone.
    5. Restated the computer and it worked fine for me.

    After following those steps, I am good. Thanks to this site.

  35. Jerry Juska on June 2, 2012 at 5:01 pm said:

    You actually make it seem so easy with your presentation but I find this topic to be actually something that I think I would never understand. It seems too complex and extremely broad for me. I’m looking forward for your next post, I’ll try to get the hang of it!

    • I had this virus take over my computer, it does not get removed that easily..I had to do a full system default restore as non of the spyware malware removal kits work..after doing a full system restore I still have the live security platinum shields on several options on my control panel,mainly security for my computer. My computer is running currently so the zero access is blocked but the worm is still embedded in my windows and I most likely will have to remove and purchase windows 7 :(

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