Virus is ransomware. Like other FBI virus version Virus locks user’s computer. Mostly it gets into your PC via codec media files and free PC cleaner software. Some time it even gets into via email link. Once infected with this virus it is very difficult to get rid of it as it hides its identity in Registry setting and windows configuration files. Only technically experts can easily identify this type of system changes. For normal day to day user it is painful process to identify this issue. That is why we have created this self-help guide to get rid of Virus. If you cannot get into safe mode with networking then you will need our technical experts’ help. Please follow our guide to remove this virus yourself if you still can go into safe mode.

How to remove Virus Steps:

Please Note: Our free step by step guide works well when the Virus is in initial stages! If you cannot connect to the internet or have problem downloading our solution or your firewall is disabled or your windows update is not working or your background intelligence service is not working then we suggests you to get professional help and don’t try to do it yourself otherwise you may end up losing your important data and programs completely! If you need our help call us at 800-518-8533

Step 1:Print out these instructions as you will need to shut down the computer in next step. Need help call us at: 800-518-8533

Step 2:Now power down the Virus infected computer and wait for 30 Seconds before you turn on.

Step 3:Now please turn ON the computer and immediately keep hitting F8 until you see WINDOWS ADVANCED OPTIONS MENU as shown below.
Windows F8 Key

Step 4:In the WINDOWS ADVANCED OPTIONS MENU, go down to the SAFE MODE WITH NETWORKING using the arrow keys on the board. Then press ENTER on the keyboard. This will take your computer to Safe mode. Safe Mode will cause the display and desktop icons to appear changed. This is normal. No need to Panic as it is due to Virus.
Safe mode Option

If you cannot go in safe mode then you will need Technical help. Please call our support team at 800-518-8533 or chat with our experts.

Step 5:This, Virus, infection may change computer windows settings to use a proxy server that will not allow you to browse any pages on the Internet with Internet Explorer. We will first need to fix this as we will need to download malware removal utilities. They are safe and very reputed in Computer Industry. Now hold down the WINDOWS key and then press the R key. Virus - Run command Prompt

Step 6:The RUN dialog box will appear. Type iexplore.exe In the RUN dialog and click OK button.
Run command Prompt

Step 7:You will see Internet Explorer. On the top navigation click TOOLS then under the sub-menu of TOOLS choose INTERNET OPTIONS as shown below.
IE Option

Step 8: Now find the CONNECTIONS tab within the INTERNET OPTIONS dialog box and click on it. Then click the LAN SETTINGS button. Virus - LAN settings

Step 9:If there is a check-mark in the box named “Use a proxy server for your LAN”, under the PROXY SERVER section, then unchecked the box. If there is not a check mark located in the box then you can skip this step and move on to next step.

Step 10:Now hit the OK button to close the LOCAL AREA NETWORK dialog box. Then press the OK button to close the INTERNET OPTIONS dialog box.

Need help for removing with Virus infection then call us at 800-518-8533 or chat with our experts.

Step 11Now we must end all the processes that belong to Virus so that it does not interfere with your ability clear your computer. Inspector-[random char].exe and Protector-[random char].exe are the processed that needs to be stopped. To do this we need to download Rkill, developed by Bleepingcomputer to help stop the computer process of Virus. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box.
Run command Prompt

Step 12Now type “iexplore.exe” and hit the OK button.

Step 13:Save the Rkill.exe on your desktop. Double-click the Rkill icon and run Rkill.exe. You will see a black MS DOS dialog box. Now it will kill all the processes of Virus. It will take several minute before a Notepad file containing log information on what Rkill found will open. You may review it and close notepad file.

Step 14:Now you are ready to removal all the infection related to Virus. For that you need to use Malwarebytes software. It is a very popular malware and spyware removal application. Now please hold down the WINDOWS key and the R key simultaneously to open RUN dialog box. Type “iexplore.exe” and hit the OK button.

Need help for removing with Virus infection then call us at 800-518-8533 or chat with our experts.

Step 15:Save the mbam.exe on your desktop. Double click the Malwarebytes icon and run mbam.exe. Now the SELECT SETUP LANGUAGE dialog box will appear. Select your preferred language and hit press OK button.
Malwarebytes Language

Step 16:The Malwarebytes SETUP WIZARD will show blow screen Hit the NEXT button to continue.
Malwarebytes Wizard

Step 17:Now the LICENSE AGREEMENT screen will appear as shown. Accept the agreement and hit NEXT button.
Malwarebytes License Agreement

Step 18:Now the Information screen will appear. Click on next button and continue following the steps. Virus - Malwarebytes Information

Step 19:SELECT DESTINATION LOCATION screen will appear now. You can choose the location where Malwarebytes can be installed. We recommend choosing the default location as shown then click NEXT button.
How to remove Virus - Malwarebytes Install path

Step 20:Now the SELECT START MENU FOLDER screen will appear. Let the default as it is and click NEXT button.
removal guide for Virus - Malwarebytes Folder

Step 21:Now the SELECT ADDITIONAL TASKS screen will appear. If you want a Desktop Icon or Quick Launch icon then check appropriate boxes.

Step 22:READY TO INSTALL screen will come next. Hit the INSTALL button to install Malwarebytes.
Remove Virus - Ready to Install

Step 23:In this step let the UPDATE and LAUNCH checked as it is to update the application with latest malware definition to capture all the malwares then click FINISH button.

Step 24:Once update is done then Scanner screen will launch. Make sure to select PERFORM FULL SCAN is selected to clean up Virus infection. Click on SCAN button to start the scan.
full scan

Step 25:Now choose the local drives that you want to scan from the dialog box and click SCAN button.
How to remove Virus - drive

Step 26:Be patient as the scan will take several minutes before it cleans up Virus infection. Once the scan is finished, a message box saying the scan is complete will appear. Click OK button to close the box then click SHOW RESULTS button.
drive selection

Step 27:From results dialog box choose REMOVE SELECTED button to remove all the infections found. Malwarebytes will also delete all of the files and registry keys affected by Virus and add them to the quarantine. Virus - quarantine

Step 28:Malwarebytes may require you to reboot the PC to complete the removal of Virus. After completion reboot your computer Malwarebytes will be relaunched, please follow the instructions on the screen and continue the removal process. Once everything is clean out a log will be open created by Malwarebytes. Please reviewed it and closed it. Now your computer should be free of Virus. Enjoy. Virus - Complete

If you are still having issues, please call our experts toll-free at 800-518-8533

Technical Details of Virus files :
You may need to delete following Virus files :

%UserProfile%\Desktop\[ Virus].lnk
%Documents and Settings%\[UserName]\Desktop\[random].lnk
%Program Files%\[ Virus]
%Documents and Settings%\[UserName]\Application Data\[random].exe
%Documents and Settings%\All Users\Application Data\[ Virus]
%Documents and Settings%\All Users\Start Menu\Programs\[ Virus]

Also please check following Virus registry file:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Inspector’
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ Virus
HKEY_CURRENT_USER \Software\Microsoft\Windows\CurrentVersion\Policies\System ‘DisableTaskMgr’ = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\protector.exe Virus Symptoms:

PC screen is completely locked and cannot do anything Virus asks to pay fine to unlock Virus launches itself when computer restarts
Antivirus program cannot get rid of this virus

How to remove Virus on YouTube Video :

Cannot get rid of Virus and need help? Please call our team toll-free at 800-518-8533.

10 Thoughts on “ Virus removal guide to unlock PC

  1. Susanio on July 5, 2013 at 8:39 am said:

    I have been taking for a month now and haven’t noticed anything. But finally found the solution and it did work.

  2. Great advice, thank you.
    My laptop displayed the White Screen of Death (WSOD) in both “normal boot” and “safe mode”. Your instruction to boot in “safe mode with command” allowed me to see my desktop and use the malwarebites software. Again, thank you.

  3. Thank you soooo much…u rock!

  4. terry gillette on November 30, 2012 at 8:03 pm said:

    Thank you, thank you, thank you

  5. Excellent work!!! Fixed my issues, THANK YOU….See you on Facebook.

  6. Just finished running this and it appears to have worked fine. Thank you !!!!!!

  7. Stephen on November 1, 2012 at 7:08 am said:

    You and your team rock. Thank you so much for providing the simple-to-follow instructions to fix this rediculous virus. Ill be liking your face book page as soon as I’m back up and running. If you’re offering other products ill be sure to support you.

  8. Oh my god you guys are such a blessing you def saved my butt !!! I LOVE THIS!!!! 😛

  9. RChandler on September 30, 2012 at 11:09 pm said:

    Seems to have worked very good. Wonder if I need to switch
    antivirus programs

  10. I tried these steps after getting the virus and so far my computer is working fine. Luckily, I had a second commputer to look up this virus and did not have to waste time worrying about being arrested.

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